Our Process
• Browse our collection online and find the design that suits your event.
• Personalize your goodies and place your order.
• Upon checkout, you’ll have the choice to process your payment with PayPal or Google Checkout –
super secure, super easy!
• Our staff will then review your order and contact you if we have any questions.
• A PDF proof will be sent to you within two business days of placing your order.
• Email any changes or corrections to hello@onesweetparty.com.
• Once all revisions are complete, you will receive a final PDF proof with a request for approval.
• To approve your order, simply reply to our email with the word “APPROVED” on the subject line.
• After approving an order, a final HIRES file will be sent to your email address and you’re ready to start printing using Adobe Acrobat (available free of charge at www.adobe.com)
Please note: Two rounds of changes are included with your order. There will be a $5 charge for each additional round of changes. Please print and carefully review your proof before signing off. One Sweet Party is not responsible for overlooked errors. Due to the digital nature of our products a refund cannot be given.
If at any time you need assistance, please do not hesitate to contact us. We are available to assist you Monday-Friday, 8 a.m. to 4 p.m. Eastern Time at 954.675.7123, toll free 866.993.5454 or email us at hello {at} onesweetparty {dot} com.